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Is it secret, is it safe?
You bet. We are obsessed with the security of your data. To say we go overboard would be an understatement.
Data transfers between your network and BitLeap®’s data storage network are always encrypted and totally secure. Only authorized customer representatives equipped with valid account authentication are able to access and restore your stored data. BitLeap approaches the security of your data from three aspects: technical, physical and policy-based.
Technical Security
The most aggressive combination of symmetrical and asymmetrical encryption in the industry keeps your data stored in a format that nobody but you can access. The United States government recently approved 192-bit AES encryption as the preferred method for protecting top-secret information. BitLeap’s backup solution starts with the even higher 256-bit AES encryption.
BitLeap’s efforts to protect your data do not stop at a simple encryption algorithm though. We have developed a proprietary advanced digital cataloging system that shreds your data into small pieces and tracks the changes of these parts over time. That system serves to further protect your information by breaking it up and stripping the original meta identifiers from your files.
As your data is transmitted to BitLeap’s secure offsite data storage facilities, your symmetrically encrypted data parts are compressed and sent over your Internet connection with an asymmetrical encrypted key through another encrypted IP tunnel. While traversing the internet, three separate encryption algorithms two layers deep are used to keep your data safe.
Physical Security
Your data is backed up to at least two offsite secure locations with BitLeap. Each BitLeap storage location is highly secure and includes alarms, controlled access, fire suppressors, redundant bandwidth, and emergency power generators – everything necessary to ensure your valuable data is not in danger.
As an example, one of BitLeap’s storage facilities is maintained in the world-famous Equinix co-location facility in Ashburn, VA. Details about network and physical security of these centers can be found on Equinix’s Architecture page.
You can rest assured that your data is safe on our storage network, which boasts high-quality RAID-5 redundant hardware with hot-spare drives in every file server and near instant data mirroring over high-speed fiber connections between our storage locations.
No single computer anywhere has all of the information that it needs to access your data. BitLeap has made it as easy as a single click to restore backed up data, however, there is a team of isolated computers on the back-end. Each of these computer systems and databases communicate in unison to deliver you your data. The diversity and isolation of all the systems needed to reconstruct your data strengthens the physical security of your information.
Policy-based Security
We treat the access of your data like a bank protects cash. All activity related to the management of your backups and requested restoration assistance is conducted by authenticated BitLeap engineers and subject to detailed logging and internal oversight. Only authorized customer representatives will be allowed to request any activity by BitLeap that involves actual reviewing or restoration of customer data.